FAQ - Frequently Asked Questions

   
   

   What is Spec.Net about?

Our company has been an Internet Service Provider (ISP) since the web opened up for commercial business. We offer internet access, virtual web hosting, e-commerce solutions, co-location services, web development, and news content on our website. We are one of the fastest growing ISPs to deliver fast and reliable service to our customers.

   Do you offer dial-up internet access ?

You will need quality internet access in order to maintain your web site and retrieve email addressed to your site. Our web servers are connected to the internet via multiple redundant ATM and DS3 lines to ensure a high level of performance. Click here for more on our Dial-up Internet Access Information.

   Do you offer web page design services?

Yes. We offer Web Design Services.

  What is Virtual Web Hosting ?

We specialize in Virtual Web Hosting which means that you can find a home for your web site on our active web servers and establish a presence on the internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not suggest that you are renting web space, and, since email can be addressed to your domain (eg. WWW.YOURNAME.COM ) you will not have to announce a new email address if you change internet providers.

   Will I have unlimited access to update my pages?

You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

   Does Spec.Net handle domain registration?

Yes. We will contact a registrar once your account is activated to request either a new domain name registration or transfer. You do NOT need to submit a registration as this will only delay your request.

   Can I transfer existing domain name to Spec.Net?

Yes. A number of our customers have transferred domains to our service. When you place an order by telephone, be sure to specify that you are requesting a transfer and NOT a new domain.

   Can I use my account for commercial purposes?

Yes, you can use your account for commercial purposes. The World Wide Web has become one of the most efficient and cost-effective means of making information, products and services available to the users of the internet community. However, your free 5mb personal homepage cannot be used for commercial purposes. SPAM or UCE is not permitted on our networks. This will be strictly enforced.

   Do you accept international orders?

Yes. Spec.Net currently hosts several international companies who need fast, reliable access here in the States. An international web presence as well as e-mail is invaluable. Major corporations rely on our strong network peering.

   What kind of equipment does Spec.Net use?

Spec.Net uses state-of-the-art UNIX and MS servers across it's entire network, as well as Cisco, Larscom, ASC, SUN, HP, Marconi, Lucent, 3COM and Commworks Products.

   Does Spec.Net offer Secure Server capabilities?

Yes. Spec.Net offers secure servers for all of your needs including e-commerce. Spec.Net is a certified hosting partner with ShopSite and operates fully secure Shopsite servers for safe online transactions. For more on SpecNet's e-commerce solutions, go to: http://www.spec.net/storefront.